In today’s competitive business environment, delivering an unparalleled customer experience is of utmost importance. Managing customer interaction from initial contact through to everyday support needs to be informed and consistent. An intelligent Customer Relationship Management approach is at the heart of many successful endeavors. Businesses turn to DonRiver for business consulting and software development services that help them to achieve their Customer Relationship Management objectives.
DonRiver specializes in the following Customer Relationship Management solutions:
- Analyzing your business requirements and existing processes
- Designing cohesive CRM Business and System Processes
- Development of your CRM solution, performing configuration and customizations to ensure that the CRM solution is best fit for your organization
- Supporting your CRM solution and evolving it as your business evolves
- Migrating and converting your existing data from legacy systems in order to maximize on previous investments and provide a successive solution
We have worked closely with leading organizations to design and build world-class CRM solutions.
We specialize in CRM solutions that align with the Mobile Financial Services, Telecommunications, and Shipping & Logistics industries. Our knowledge of these industries coupled with our experience makes DonRiver the company of choice for helping with your CRM initiatives.
Our Centre of Excellence –
DonRiver maintains a SugarCRM development lab and center of excellence in Toronto, Canada. Our proficient team combined with our modern infrastructure enables us to provide an unparalleled level of service to our clients. We maintain our environments within a state of the art data center close by to our downtown office, and are able to provision functional development, staging, and production environments for our client projects quickly and efficiently, allowing development and proof–of–concept initiatives to begin without delay.
Our SugarCRM hosting center of excellence helps our customers to:
- Reduce overall risk and time for delivery of their SugarCRM Solutions
- Eliminate infrastructure and hosting headaches associated with on-premise installations
- Achieve peace–of–mind in knowing that their customer information is not out in the ‘cloud’
- Implement functional customer relationship management solutions that fit the needs of their organization
Learn more about our customer relationship management solutions: